RETURNS AND EXCHANGE POLICIES

RETURNS

Eligibility:
• Items must be returned within 15 days of delivery.
• Items must be unworn, unwashed, and in original condition with all tags attached.
• SALE items and gift cards are non-returnable.

Process:
E-mail us at immastylestore@gmail.com 
We will guide you with returns and exchange instructions.

Refunds:
• Refunds will be processed within 5-7 business days of receiving your return.
• A confirmation email will be sent once the refund is issued.
• Refunds will be credited to your original payment method.
• Original shipping charges are non-refundable.

EXCHANGES

Eligibility:
• Items must be returned within 15 days of delivery.
• Items must be unworn, unwashed, and in original condition with all tags attached.
• SALE items and gift cards are non-exchangeable.

Process:
1. Initiate Exchange:
• Send us an email to immastylestore@gmail.com with the items you would like to exchange and the desire item you'd like to exchange it for. We will get back to you regarding the next steps.

INTERNATIONAL ORDERS ARE NON-REFUNDABLE NOR EXCHANGEABLE.

GENERAL INFORMATION

Customer Service:
For any questions or assistance, please contact us at immastylestore@gmail.com and we will help you with your inquiry.

By shopping with IMMA OUTFITS Store, you agree to our return and exchange policies as outlined above. We appreciate your business and strive to ensure a positive shopping experience.